Prescription orders must be approved before they can be shipped. Please note that express delivery will only be available after the prescriber approves the item. It usually takes a few hours, but it can take up 72 hours after placing your order. Please note any incorect delivery address details entered we are not responsible and a re-shipping fee will be applied and also if you have missed the multiple re-delivery attemps and the item is returned to us we will have to re-charge you postage to re-ship the item back out to you.