At UK Meds Online, we aim to process and dispatch all orders promptly to ensure a smooth and timely delivery experience.

Delivery Options
We offer two delivery services:

Express Delivery: 1–2 working days

Standard Delivery: 3–5 working days

Delivery times are based on working days (Monday to Friday) and begin once your order has been dispatched. Orders placed after 3pm or on weekends and bank holidays will be processed on the next working day.

Shipping Confirmation
Once your order is dispatched, you will receive a shipping confirmation email with tracking information (where applicable).

Delivery Address
Please ensure your delivery address is entered correctly at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete address details.

If a parcel is returned to us due to:

An incorrect delivery address, or Multiple missed delivery attempts a re-shipping fee will apply to send the item back out.

Missed Deliveries or Returns
If the courier attempts delivery multiple times and the parcel is returned to us, you will be contacted to arrange re-shipment. Please note, an additional shipping fee will be required.

Shipping Enquiries
If you have any questions regarding your order or delivery, please contact our customer support team at: orders@ukmedsonline.co.uk